Our Return Policy
Simple, transparent, and customer-friendly
30-Day Return Window
You have 30 days from delivery to initiate a return for most products.
Hassle-Free Process
Simple return process with free pickup from your location.
Full Refund Guarantee
Complete refund within 5-7 business days after return approval.
Quality Inspection
All returned items undergo quality check before refund processing.
How to Return an Item
Simple 4-step process for easy returns
Initiate Return
Log into your account and select the item you want to return.
Select Reason
Choose the reason for return and provide additional details if needed.
Schedule Pickup
Schedule a convenient time for our team to collect the item.
Get Refund
Receive your refund within 5-7 business days after approval.
Refund Options
Choose how you want to receive your refund
Original Payment Method
Refund will be credited to your original payment method.
Bank Transfer
Direct bank transfer for faster refund processing.
Store Credit
Get store credit with 10% bonus for future purchases.
Return Management
Manage your returns and track refund status
Return & Refund Policy
Our comprehensive return policy ensures you can shop with confidence.
- 30-day return window for most products
- Free pickup service available
- Full refund within 5-7 business days
- Quality inspection before refund
- Multiple refund options available
Frequently Asked Questions
Get answers to common return and refund questions
How long do I have to return an item?
You have 30 days from the delivery date to initiate a return for most products. Some items like electronics may have different return windows.
What items are not eligible for return?
Personal care items, perishable goods, customized products, and items damaged by misuse are not eligible for return.
How long does it take to process a refund?
Once we receive your returned item and approve it, refunds are processed within 5-7 business days.
Is return pickup free?
Yes, we provide free pickup service for all returns. Our team will collect the item from your specified address.
Can I exchange an item instead of returning?
Yes, you can request an exchange for a different size, color, or variant of the same product.
What if my item arrives damaged?
Contact us immediately with photos of the damage. We'll arrange a free replacement or full refund.